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Frequently asked Questions

  • Do you guarantee that I will get my deposit back?
    While we cannot guarantee a deposit return, our thorough end-of-tenancy cleaning meets landlord and letting agency standards, increasing the chances of a full refund.
  • Do you provide cleaning for furnished and unfurnished properties?
    Yes! Whether your rental property is furnished or unfurnished, we will ensure it is spotless and ready for the next tenant.
  • What is included in your deep cleaning service?
    Our deep cleaning service covers dusting, vacuuming, mopping, kitchen and bathroom sanitization, appliance cleaning, and surface disinfection to leave your home spotless.
  • How long does a deep cleaning session take?
    The duration depends on the size of your home and its condition, but we will provide an estimated timeframe upon booking.
  • How do you ensure a safe and hygienic environment for children?
    We use child-friendly, non-toxic cleaning products and focus on disinfecting high-touch areas like toys, play surfaces, and restrooms to maintain a germ-free environment.
  • Do you clean during or after nursery hours?
    We can clean at a time that suits you best—whether it’s before, after, or during off-peak nursery hours.
  • What types of commercial spaces do you clean?
    We clean offices, retail stores, warehouses, medical facilities, and other commercial properties, ensuring they remain clean and presentable.
  • Can I customize my commercial cleaning service?
    Yes! We offer tailored cleaning plans to suit your specific business needs.
  • Do you provide deep cleaning for restaurant kitchens?
    Absolutely! We clean and sanitize kitchen surfaces, floors, appliances, and dining areas to meet health and safety regulations.
  • Can you clean after business hours?
    Yes, we offer flexible cleaning schedules, including early mornings and late nights, to avoid disrupting your business operations.
  • How often should I schedule office cleaning?
    This depends on your office size and foot traffic. We offer daily, weekly, and bi-weekly cleaning services to keep your workspace clean and hygienic.
  • Do you clean office equipment and desks?
    Yes! We dust and sanitize furnitures, office appliances, and other high-touch surfaces to ensure a clean and productive work environment.
  • How do I book a cleaning service?
    Booking a cleaning service with D2 Cleaning Services is quick and easy! Simply fill out our secure contact form, select the service you need, and a member of our team will contact you immediately to choose your preferred date and time. It takes less than a minute! Once we receive your request, we’ll get in touch with you to confirm your booking and provide any additional details.
  • What areas do you cover?
    We provide cleaning services in Sheffield and Rotherham, offering high-quality solutions for offices, restaurants, commercial properties, day nurseries, residential homes, and end-of-tenancy cleaning. However, we offer customizable cleaning plans that suit your requirements.
  • Do I need to provide cleaning supplies?
    No, our cleaners come fully equipped with professional-grade cleaning supplies. However, if you have specific products you’d like us to use, please let us know.
  • Do I need to be home or on-site during the cleaning?
    It’s up to you! You can be present during the cleaning, or you can provide us with access instructions if you’re unavailable. Our team is trustworthy and professional.
  • What happens if I need to cancel or reschedule?
    We understand that plans can change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your cleaning appointment.
  • What time will the cleaners arrive?
    Our cleaners aim to arrive just before your scheduled start time. However, in the event of heavy traffic or unexpected delays, please allow a 30-minute window for their arrival. If there are any significant delays, our office will notify you right away.
  • How many cleaners will be sent?
    Generally, we send a team of 2 cleaners to provide efficient and thorough service. However, for properties that require approximately 2 hours of cleaning, we may send just one cleaner, unless you request otherwise.
  • Do your cleaners bring their own supplies?
    Yes, our cleaning teams are fully equipped with all the necessary tools to ensure your home shines! If you choose to include supplies in your booking, they will bring the following: • Vacuum cleaner (if needed) • Mop and bucket/Spray mop • Kitchen and bathroom cleaner • Window and glass cleaner • Furniture spray • Oven cleaner (available as an add-on) • Non-abrasive spray and cleaner • Sponge cleaners • Cloths for windows, floors, and furniture • Steel scourers • Gloves

07743740528

or

07878605501

OUR COMPANY

We serve residential and commercial clients, bringing cleanliness to every space we encounter. We guarantee excellent service levels every time and promise that our cleaners are reliable, hardworking, flexible & trustworthy.

CLEANING SERVICES

Residential Cleaning

​End of Tenancy Cleaning

Day Nursery Cleaning

Office Cleaning

Commercial Cleaning

Restaurant Cleaning

CONTACT

D2 cleaning services ltd

2 Melville Drive

Sheffield,

South Yorkshire

S2 1DX

+447743740528

+447878605501

OPERATING HOURS

Mon - Fri: 8am - 9pm
​​Saturday: 9am - 9pm

Sunday: 1pm - 9pm

Registered in England & Wales. Company no:16061297

© 2025 D2 Cleaning Services

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